She Even Asked Me How That Lady Knew How To Sign :)"I would like to say how much we appreciate your new employee named Taylor, at the Raeford Rd location in Fayetteville, NC. My daughter Cynthia Walker has never experienced a chance to order for herself without people just staring at her. Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like. My daughter was so surprised and happy. She even asked me how that lady knew how to sign to her. Taylor has only been employed there for a couple of weeks and she is already so efficient in her job. We will make this location our regular stop. Everyone there was so courteous and walking around checking on customers. Great job to the manager for having an awesome team!"#LoveWhatMatters Video courtesy of Terri Gioia
Posted by Love What Matters on Sunday, March 6, 2016
Well, a few things come to mind:
Care, attention, and consideration are at the top.
That's why this video of a deaf girl ordering fast food through sign language is being shared so much. It shows what it means to provide a customer with the exact experience they're looking for.
It's incredible. Even more incredible? Reading her mom's words describing this experience:
"My daughter Cynthia Walker has never experienced a chance to order for herself without people just staring at her.
"Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like. My daughter was so surprised and happy. She even asked me how that lady knew how to sign to her.
"Taylor has only been employed there for a couple of weeks and she is already so efficient in her job.
"We will make this location our regular stop. Everyone there was so courteous and walking around checking on customers. Great job to the manager for having an awesome team!"
If you think this was as awesome as I do, give it a good LIKE and SHARE!
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